Frequently Asked Questions
Are your dogs and handlers continually trained?
Our security guards are professional and qualified in SIA approved training and carries a badge that says so at all times to confirm their experience and training. Our dog handlers are trained and accredited by the National Association of Security Dog Users (NASDU).
How quickly can you have a security guard and dog unit at the location needed?
We can make sure dog patrols and security guards are provided within 24 hours, across the UK. We may be able to send security personnel to a location on the day of the enquiry if it is an extreme situation. If an emergency situation does arise and security is needed, get in contact as soon as possible.
How long can I have the dog unit for?
We understand that situations could be prone to change, so when it comes to the value of security for your site, we are very flexible. We ask for a 24-hour notice if a security guard or dog patrol is needed for additional hours or day, or if extra security provisions are required.
How are the dogs transported?
Security dogs are treated with respect, always keeping the animal’s welfare in mind. They are transported in cages and vehicles primarily for the safety for dogs. Each vehicle carries appropriate signage that a security dog might be on-board and they are supplied with first aid provisions, air ventilation, safety cages, fire safety equipment, feeding and water bowls, spare leads, collars, water and food.
What type of insurance do we have?
We have a fully comprehensive public liability insurance. Details are available on request where required to assist with contracts and risk assessments.
What parts of the UK do we cover?
Clearway Scotland provides security across Scotland and northern England.